Boffin Engineering and Concrete Solutions

Boffin Engineering and Concrete Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://boffinengineering.com, or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect and process the following types of information about you:

Personal Identification Information:

• Name
• Email address
• Phone number
• Address

Technical Data:

• Internet Protocol (IP) address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Other technology on the devices you use to access this website

Usage Data:

• Information about how you use our website, products, and services

Marketing and Communications Data:

• Your preferences in receiving marketing from us and your communication preferences

2. How We Collect Your Information

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated technologies or interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our website and services: Ensuring the functionality and performance of our website and services.
• To improve, personalize, and expand our website and services: Enhancing your experience by delivering content and offerings that are tailored to your interests.
• To understand and analyze how you use our website and services: Monitoring and analyzing usage and trends to better understand our users and their preferences.
• To develop new products, services, features, and functionality: Innovating and improving our offerings based on user feedback and behavior.
• To process transactions and manage your orders: Handling your purchases and providing customer service related to your orders.
• To communicate with you: Sending you updates, promotional materials, and other information related to our products and services.
• To manage and respond to your inquiries: Addressing your questions, comments, and feedback.
• To send you marketing and promotional communications: With your consent, we may send you information about our products, services, and promotions.
• To comply with legal obligations: Ensuring we meet our legal and regulatory requirements.
• To protect our interests: Safeguarding our rights, property, and safety, as well as the rights, property, and safety of our users and others.

4. Disclosure of Your Information

We may share your personal data with the following parties:

• Service providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, information technology, customer service, and marketing assistance.
• Business partners: Partners we work with to offer joint promotions or services.
• Compliance with laws: When we are legally required to do so, such as to comply with a subpoena or similar legal process.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Protection of rights: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

5. Data Security

We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data. We may charge you a small fee for this service.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we delete your personal data, under certain conditions.
• Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer your personal data to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are used to identify your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date at the top of the policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Legal Compliance

We are committed to complying with all applicable data protection laws and regulations. This includes:

• General Data Protection Regulation (GDPR): If you are located in the European Union (EU) or the European Economic Area (EEA), we comply with the GDPR, which provides guidelines for the collection and processing of personal data. You have certain rights under the GDPR, including the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability.
• California Consumer Privacy Act (CCPA): If you are a resident of California, USA, we comply with the CCPA, which provides California residents with specific rights regarding their personal information. Under the CCPA, you have the right to know what personal information we collect, to access, delete, and request the sale of your personal information, and to opt out of the sale of your personal information.
• Other Local Regulations: We adhere to other applicable local data protection laws and regulations relevant to our operations.

12. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: